Advance Praise for the Book

Karl M. Kapp

“Quite simply, the BEST book on smile sheet creation and utilization, Period!”

Karl M. KappProfessor of Instructional Technology Bloomsburg University
Sivasailam Thiagarajan, PhD

“Only a few people combine the rigor of a researcher and the usability of a how-to writer. Will Thalheimer is the best among them. He has done it again in Performance-Focused Smile Sheets.”

Sivasailam Thiagarajan, PhDPrincipal and “Mad Scientist” at The Thiagi Group
Robert O. Brinkerhoff

“Will Thalheimer does a great job of telling us why the current practice doesn’t work and replaces it with thoughtful and sensible advice for feedback tools that will provide valid and actionable data.”

Robert O. BrinkerhoffProfessor Emeritus, Western Michigan University & Director, Brinkerhoff Evaluation Institute
Jack J. Phillips

“With this book, Will Thalheimer provides an important contribution, particularly in showing how to ensure that learner feedback provides a true gauge of on-the-job success.”

Jack J. PhillipsChairman, ROI Institute
William Coscarelli

“Will Thalheimer’s work is grounded in research, honed through experience, and organized to provide a practical perspective for application.”

William CoscarelliProfessor Emeritus, Southern Illinois University
Julie Dirksen

“This is evidence-based practice at the master level.”

Julie DirksenAuthor of Design For How People Learn
Ruth Colvin Clark

“Kudos to Will Thalheimer for leading the way!”

Ruth Colvin ClarkClark Training & Consulting
Dr. Clark Quinn

“Insightful (and inciteful). A valuable contribution indeed!”

Dr. Clark QuinnExecutive Director of Quinnovation author of Revolutionize Learning & Development
Roy Pollock, DVM, PhD

“Revolutionary ideas, as well as practical guidelines and examples for transforming a useless exercise into one of real value and impact.”

Roy Pollock, DVM, PhDChief Learning Officer, 6Ds® Company co-author of Six Disciplines of Breakthrough Learning
Steven W. Villachica, PhD

“Finally, a book that acknowledges and addresses the dirty and widespread problem with smile sheets.”

Steven W. Villachica, PhDAssociate Professor Boise State University
Patti Shank, PhD

“Will Thalheimer, PhD, is one of the definitive myth busters in our field, and he does it with great precision but also humor.”

Patti Shank, PhDAuthor and Learning Analyst
Guy W. Wallace

“An excellent resource for all Learning Professionals!”

Guy W. WallacePresident, EPPIC Inc.
Marc J. Rosenberg, PhD

“Will Thalheimer attacks one of the most intractable misconceptions in our field, and does so with authority and humor. And, any book that equates learning measurement to pure sex has to be a must read!”

Marc J. Rosenberg, PhDMarc Rosenberg and Associates
Adam Neaman, PhD

“An approach that delivers concretely actionable design insights, and educates learners/sponsors about what really matters in learning.”

Adam Neaman, PhDformer Manager of Technology-Enabled Learning Design, Mckinsey & Co.
Judith Hale, PhD, CPT, ID (SEL, ILT, JA+)

“Refreshing, worthwhile, and, actionable too!”

Judith Hale, PhD, CPT, ID (SEL, ILT, JA+)Co-founder Institute for Performance Improvement
Ryan Watkins

“Sexy and exciting… You’ll find yourself turning the pages and laughing along the way.”

Ryan WatkinsGeorge Washington University
Jeff Hurt

“This book oozes with mind blowing, radical, myth-busting, research-proven takeaways from the master of learning research, Will Thalheimer.”

Jeff HurtEVP, Education & Engagement Velvet Chainsaw Consulting